D2S strives to be the one stop shop of reference offering excellent service to its customers in ports around the world.To make our vision become reality, we base our strategy on 3 founding cornerstones:
An experienced team
Our teams have extensive knowledge of the maritime world’s players: shipowners, charterers, agents, ship managers, caterers and so on. Along with significant experience in the working conditions of the countries you are operating in, this know-how allows us to stand out provide high quality dedicated service.
Sustainable and reliable supplier partnerships
Our suppliers are strategic partners for our company. Our daily experience in the field of ship services enables us to reference the best suppliers to ensure the satisfaction of your needs. Our priority is to improve the quality of our service with demanding requirements from our suppliers. Constant dialog allows us to make progress and make our methods more reliable.
Constant customer dialog
Our experience and our know-how of the maritime world helps us provide the most suitable and effective solutions, while at the same time being able to listen to our customers’ needs and dialog with them. This method lets us adapt to your issues and respons to your operational needs wherever you are.
Our values are part of our DNA as a family-run business with an entrepreneurial spirit. They are based on the respect and the durability of the relationships we have with our customers and suppliers as well as with our teams.
Ethics and integrity
These two terms are crucial for us. They are the building block for long-lasting relationships of trust with our customers, suppliers and teams, reflecting our honesty and respect to our commitments.
Understanding our customers’ needs and satisfaction remains our main motivation. We constantly adapt in order to offer each of our customers customized assistance.
Our customers work in often complicated environments. We are aware of these difficulties and we set the bar very high at a demanding level to measure up to your expectations.
In the context of our corporate responsibility policy, we operate in countries where needs in terms of health and education are crucial. Our company is committed to taking action on the local level in both of these areas.
Marie-Claire has more than 20 years of experience in Ship Services. She brings her energy, know-how and demanding expectations helping our services to reach a high level of quality every day for our customers.
Her attention to detail, professionalism and experience enable her to meet our customers’ needs, notably by providing outstanding coordination between ships, suppliers and customers.
Thierry knows Africa very well and lived for many years in Gabon and in Ivory Coast. His experience in the shipping agencies, notably in Africa, brings our business essential knowledge to foresee potential problems and avoid them.
He fully masters African issues, which makes him a crucial asset.
Lukas brings quality support to the team by insuring proper operation and delivery follow-up. Lukas’ attention to detail and organization are his most important assets and he always delivers on getting a demanding level of quality from our suppliers.
His knowledge of African countries like Nigeria as well as his experience in freight forwarding are a bonus asset.